Jewelry Specifications:
- Dimensions: 5.4x5.3 mm
- Metal: 14k Solid Gold (Not Hollow or Plated)
- Available Metals: 14K White, 14K Yellow, 14K Rose, Platinum
Processing & Delivery:
Estimated processing time is 5-10 business days. Please note that shipping time is additional.
Shipping Information:
- Processing Time: Orders are processed within 4-7 business days, excluding weekends and holidays.
- Shipping Methods: We offer standard, expedited, and express shipping options. Rates vary based on the chosen method and destination.
- Delivery Time: Standard shipping typically takes 5-10 business days, while expedited and express options are available for faster delivery.
- Tracking: A tracking number will be provided once your order ships. You can track your package using the link provided in your shipping confirmation email.
- Packaging: All jewelry items are securely packaged in custom jewelry boxes, ensuring they arrive in perfect condition.
14-Day Return Policy:
- Returns: If you're not completely satisfied with your purchase, you can return it within 14 days from the date of delivery for a full refund or exchange.
- Return Conditions: Items must be returned in their original condition, unworn and with all original packaging and documentation.
- Return Process: Login to your account to begin return, if you find any difficulty please email us at info@jimmyleonjewelry.com
- Refunds: Once the returned item is received and inspected, refunds will be processed within 10-15 business days. The refund will be credited to the original payment method.
- Exclusions: Custom or personalized items are not eligible for return unless they arrive damaged or defective.